Frequently Asked Questions

Who is Overland Solutions, Inc. (OSI)?

Overland Solutions, Inc. leads the insurance industry in business outsourcing services. We built a nationwide network with a full platform of services to ensure that you receive consistent information in every audit and survey report. We are organized into three operating divisions led by industry leaders to offer you exceptional quality and time service with every report. Our divisions are:

• OSI Audits, a division of Overland Solutions, Inc.
• Safety Resources, a division of Overland Solutions, Inc.
• Castle Inspection Service, a division of Overland Solutions, Inc.

How can Overland Solutions, Inc. meet my outsourcing needs?

We offer premium audit services, loss control and inspection services, and residential underwriting services. We have solutions for small businesses as well as large corporations across the country.

Where are your branch offices located?

We service all 50 states including parts of Canada, Puerto Rico, and the Virgin Islands. As our customer, you will deal with one company and one contact, coast to coast.

• To view a map of our USA Offices and their locations, click here.

Who can I contact about the products and services available?

You may contact your local Account Executive to get additional information about our products and services. To find an Account Executive nearest to you, please click here.

Can I order work and receive completed reports online?

Yes. Overland Solutions, Inc. offers our customers convenience and detailed information through our website. Our online technology was designed for maximum efficiency, functionality, and productivity. Through our website, you have immediate access to order work, track the progress of current orders, and receive completed reports online.

How do I get registered on the Overland Solutions, Inc. customer website?

If you want to register for the customer website for the first time, you will need to create a unique username and password to access your account information. Click here to register as a new user. Once you are registered, you can access our customer website at your convenience using the LOGIN button located in the top right corner of every Overland Solutions web page. If you experience any technical difficulties or need further assistance with our website, please contact our Help Desk at 1.800.690.2182, option 1.

How do I get information about employment opportunies at Overland Solutions, Inc.?

If you are interested in building your career with Overland Solutions, Inc., please click here to search our current job opportunities. Resumes can be submitted to the Human Resources department of Overland Solutions at 10975 Grandview Drive, Suite 400, Overland Park, Kansas 66210. If you wish to send your resume electronically, our fax number is 913.663.8703 and our email is osi.hr@olsi.net.

Thank you for taking the time to learn more about Overland Solutions, Inc.